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Invoices
The Invoices module is where you bill customers for products or services delivered. An invoice is a formal request for payment that lists the amounts due and the payment terms. Create an invoice whenever you deliver goods or complete a service and expect payment at a later date.
Create a New Invoice
- Go to Invoices → New Invoice.
- Enter header details:
- Customer
- Invoice Date
- Due Date (auto-calculated from the customer’s payment terms, e.g., Net 30)
- (Optional) Currency, Price List, Reference/PO No., Salesperson, Notes/Terms
Add Line Items
- For each product/service, add a line with:
- Item / Description
- Quantity and Rate
- (Optional) Discount (line-level or overall)
- Tax (if applicable)
- Subtotal, tax, adjustments/shipping, and Total are calculated automatically.
- You can add one-time charges or shipping fees as needed.
Preview & Send
- Preview to verify layout and totals.
- Click Save, then Send to email a PDF to the customer.
- You can also Download PDF or Print for a paper copy.
- The invoice appears in the customer’s Outstanding Invoices list until paid.
Record Payments
- When payment is received, open Receive Payments to apply it to the invoice(s).
- Record full or partial payments; the invoice balance updates accordingly.
- Once fully paid, the invoice shows Balance: 0 and status updates to Paid.
Statuses & Actions
- Statuses: Draft, Sent, Partially Paid, Paid, Overdue, Voided.
- Actions: Edit, Duplicate, Email, Share link, Download PDF, Print, Delete/Void.
Tips
- Set default payment terms at the Customer level to auto-fill due dates.
- Add clear Notes/Terms (late fees, delivery terms, warranty) to avoid disputes.
- Use templates to keep branding consistent.
- Payment reminders are used to reduce late payments.